Privacy Policy

Privacy Policy

Your Data is Your Sanctuary. We Respect Both.

At PAXAMP, we are committed to maintaining the trust and confidence of our local customers. We want you to know that we are not in the business of selling, renting, or trading email lists with other companies for marketing purposes. In this Privacy Policy, we’ve provided meticulous detail on when and why we collect your personal information.

1. The Information We Collect

When you reach out for a bespoke quote or an electric finish, we collect the following:

  • Personal Identifiers: Name, email address, and phone number.
  • Property Details: Your home or site address (so we can provide local service).
  • Project Specifics: Photos or descriptions of the burdens you need lifted.

2. How We Use Your Data

We use your information strictly for the following:

  • To provide an upfront and accurate quotation.
  • To schedule and carry out your repairs or maintenance.
  • To send invoices and receipts for completed mastery.
  • To comply with UK tax and accounting laws.

3. Cookies & Website Tracking

Our WordPress site may use “cookies” to improve your browsing experience. These are small files stored on your device that help us understand how people use our site. You can choose to disable these in your browser settings without losing any peace of mind.

4. Third-Party Service Providers

To keep our business adept and efficient, we use trusted third parties:

  • WPForms: To process your quote requests.
  • Google Analytics: To see which of our services are most popular (anonymised data).
  • Accounting Software: To manage our transparent billing.
  • We ensure these providers are also GDPR-compliant.

5. Data Retention

We don’t hold onto your data forever. We only keep your contact details for as long as necessary to provide our services and meet our legal UK “HMRC” record-keeping requirements.

6. Your Rights (The Power is Yours)

Under GDPR, you have the right to:

  • Request a copy of the data we hold about you.
  • Ask us to delete your data once the job is finished.
  • Correct any unforeseen errors in your information.

7. Contact Us

If you have any questions about how we handle your data, or if you’d like to exercise your rights, please contact .